Airnexia redefines travel with seamless flight bookings and hotel reservations, offering personalized experiences, competitive pricing, and exceptional service to inspire exploration and enrich every journey.
Airnexia redefines travel with seamless flight bookings and hotel reservations, offering personalized experiences, competitive pricing, and exceptional service to inspire exploration and enrich every journey.
Refund timelines and policies vary. The details are usually available on your itinerary or the confirmation email you received when booking. Depending on the rules of your booking, you may get a direct refund to your original payment method, or you may get an airline credit, rewards, or coupons. Sometimes you might get a combination of these.
At airnexia.com (a service provided by Telspace LLC, USA), we strive to provide a seamless and transparent booking experience for all our customers. This Refund & Cancellation Policy outlines the terms under which cancellations, refunds, and modifications are processed for flights, hotels, and other travel-related services booked through our platform, airnexia.com.
All prices for bookings are offered in United States Dollars (USD). Prices may vary based on availability, demand, and peak travel periods (such as holidays). Prices are subject to confirmation upon receipt of payment and keep changing on a dynamic basis without any prior notice.
U.S. airlines comply with all federal laws and regulations. The Department of Transportation’s website addresses important questions regarding airline refund requirements, including:
U.S. carriers are committed to making accommodations that are responsive to travelers’ needs and update travel policies to offer increased flexibility. Please check with your carrier for the most up-to-date policies.
If the cancellation is done after the expiry of 24 hours, the tickets are non-refundable, and customers may be eligible for future credit (depending upon the Airline policy) which can be used within 1 year by the same passenger. Cancellations made after this period may incur penalties as per the Airline's policy. Most of the Airlines offer non-refundable fares (tickets cancelled within 24 hours’ time frame as well). Please check the booking terms at the time of making the reservation.
If you've been charged a deposit or partial payment, you'll be refunded for that amount, minus any non-refundable fees. Once you've cancelled your booking, you can check the status of your refund with our agent.
No refunds will be provided for any unused portion of the booking once the trip has commenced.
Passengers are eligible for a refund for optional services (e.g., baggage fees, seat upgrades, Wi-Fi) if these services are unavailable due to flight cancellations or significant delays.
For changes made voluntarily, airline-specific fare rules and change fees will apply. For involuntary changes (e.g., schedule changes), no airline change fees will apply, but a modification fee of $50 will still be charged by airnexia.com.
If the airline misplaces a passenger’s baggage, and the bag is declared officially lost, passengers are entitled to a refund of the baggage fees from the respective airlines only. Airlines typically declare a bag lost after 5 to 14 days depending on their policy. airnexia.com can only assist you in the claims process.
Passengers who purchase fully refundable tickets can cancel their tickets for a full refund, provided the ticket was not used.
For flights booked at least seven days before the scheduled departure, passengers are entitled to cancel their booking and receive a full refund if cancelled within 24 hours of making the reservation. This is applicable if no changes are made to the ticket, and cancellation is within the allowed timeframe.
This limitation of liability applies to all damages of any kind, including direct, indirect, special, or consequential damages; loss of data, income, or profit; and personal injury or damage to property. If we are liable for any breach of these terms, our liability is limited to the re-supply of the service or refund of the cost of the service.
airnexia.com is not responsible for any adjustments made by airlines to flight schedules. In cases of major schedule adjustments or delays, passengers may be eligible for a refund based on the airline’s policy.
All cancellation and refund requests must be submitted directly through airnexia.com or by contacting our customer support team at support@telspace.us. We encourage passengers to review all terms and conditions before booking.
There are different ways to get your receipt, depending on how you booked and what information you have handy:
Having an account protects your personal information and gives you the ability to save payment options for future travel bookings. We use SSL (or Secure Sockets Layer), the highest standard of digital information security, to protect you and your personal information.
If your payment was declined or did not go through, it may be due to one of the following reasons:
See a charge you don’t recognize? Here are a few scenarios where this might happen:
Some hotels give you the option to book now and pay later at the hotel. You will pay the hotel directly at check-in or check-out, in the hotel's local currency.
This option lets you reserve your rental car without paying in advance. When you get to the pick-up spot, just have whoever's driving present a valid credit card to pay the cost in full.
If you’ve got more than 60 days until you sail away, you can book with a deposit and pay the rest later. Look for a confirmation email for details on when and how to pay the rest.
For any questions regarding this Refund & Cancellation Policy, please contact us at:
Company Name: Telspace LLC
Registered Address: 501, Silverside Road, St 105, Wilmington, Delaware-19809, USA
Business Registration Number: 203656486
EIN No.: 38-4230288
Website: airnexia.com
Email: support@telspace.us